Privacy Policy

Last updated: January 2026

Introduction

Furnisto Furniture is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us via WhatsApp.

Information We Collect

We may collect the following types of information:

  • Name and contact details when you enquire about products via WhatsApp
  • Phone number when you contact us
  • Delivery address for order fulfillment
  • Browsing data and cookies for website analytics

How We Use Your Information

We use your information to:

  • Respond to your product enquiries
  • Process and deliver your orders
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (only with your consent)

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use essential cookies for website functionality and analytics cookies to understand how visitors use our site. You can manage your cookie preferences through your browser settings.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

Third-Party Services

We use WhatsApp Business for customer communications. When you contact us via WhatsApp, your messages are subject to WhatsApp's privacy policy. We also use analytics services to improve our website.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Furnisto Furniture
Rippleside Commercial Estate
Renwick Rd, Barking IG11 0SB
United Kingdom

Or contact us via WhatsApp

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.